Shipping policy
At Baburu, we want your shopping experience to be smooth from checkout to delivery. Here's what you need to know about shipping your order.
Order Processing
We aim to process and dispatch orders within 1–2 business days after your order has been confirmed.
Please note that processing times may be longer during public holidays, peak periods or promotional events.
Shipping & Delivery
Shipping options, delivery charges and available destinations will be displayed at checkout before you complete your purchase.
Estimated delivery times are as follows:
- Singapore: Estimated delivery within 2–5 business days after dispatch.
- International: Currently unavailable. Coming soon!
Delivery times are estimates and may vary depending on your location, courier operations, public holidays or circumstances beyond our reasonable control.
Shipping Fees
Shipping fees, if applicable, will be calculated and displayed at checkout before payment.
Order Tracking
Where tracking is available, you'll receive tracking information once your order has been dispatched so you can follow its delivery progress.
Incorrect Shipping Information
Please ensure your shipping address and contact details are correct before completing your order.
If you notice an error, contact us as soon as possible at hello@baburuworld.com.
We'll do our best to assist, but changes may not be possible once your order has been dispatched.
Delayed or Missing Deliveries
If your order hasn't arrived within the estimated delivery timeframe, please get in touch with us.
We'll be happy to assist in checking the delivery status and working with the courier to resolve the issue.
Damaged, Incorrect or Incomplete Orders
If your order arrives damaged, incorrect or incomplete, please contact us as soon as reasonably practicable, preferably within 7 days of delivery.
Include your order number and supporting photos where applicable so we can look into the issue and help make it right.
This reporting timeframe does not affect your rights under applicable consumer protection laws.
Contact Us
For any shipping or delivery questions, feel free to reach out to us at:
Baburu